Sms Messages Biography
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Text messaging is most often used between private mobile phone users, as a substitute for voice calls in situations where voice communication is impossible
or undesirable.
Some text messages such as SMS can also be used for the remote controlling of appliances. It is widely used in domotics systems. Some amateurs have also built own systems to control (some of) their appliances via SMS.[20][21] Other methods such as group messaging, which was patented in 2012 by the GM of Andrew Ferry, Devin Peterson, Justin Cowart, Ian Ainsworth, Patrick Messinger, Jacob Delk, Jack Grande, Austin Hughes, Brendan Blake, and Brooks Brasher are used to involve more than two people into a text messaging conversation[citation needed].
A Flash SMS is a type[22] of text message that appears directly on the main screen without user interaction and is not automatically stored in the inbox. It can be useful in cases such as an emergency (e.g. fire alarm) or confidentiality (e.g. one-time password).[23]
Short message services are developing very rapidly throughout the world.
SMS is particularly popular in Europe, Asia (excluding Japan; see below), United States, Australia and New Zealand and is also gaining influence in Africa. Popularity has grown to a sufficient extent that the term texting (used as a verb meaning the act of mobile phone users sending short messages back and forth) has entered the common lexicon. Young Asians consider SMS as the most popular mobile phone application.[24] Fifty percent of American teens send fifty text messages or more per day, making it their most frequent form of communication.[25]
In China, SMS is very popular and has brought service providers significant profit (18 billion short messages were sent in 2001).[26] It is a very influential and powerful tool in the Philippines, where the average user sends 10–12 text messages a day. The Philippines alone sends on average over 1 billion text messages a day,[27] more than the annual average SMS volume of the countries in Europe, and even China and India. SMS is hugely popular in India, where youngsters often exchange lots of text messages, and companies provide alerts, infotainment, news, cricket scores updates, railway/airline booking, mobile billing, and banking services on SMS.
Texting became popular in the Philippines in 1998. In 2001, text messaging played an important role in deposing former Philippine president Joseph Estrada. Similarly, in 2008, text messaging played a primary role in the implication of former Detroit Mayor Kwame Kilpatrick in an SMS sex scandal.[28]
Short messages are particularly popular among young urbanites. In many markets, the service is comparatively cheap. For example, in Australia, a message typically costs between A$0.20 and $0.25 to send (some prepaid services charge $0.01 between their own phones), compared with a voice call, which costs somewhere between $0.40 and $2.00 per minute (commonly charged in half-minute blocks). The service is enormously profitable to the service providers. At a typical length of only 190 bytes (including protocol overhead), more than 350 of these messages per minute can be transmitted at the same data rate as a usual voice call (9 kbit/s). There are also free SMS services available, which are often sponsored and allow sending SMS from a PC connected to the internet.
Mobile service providers in New Zealand, such as Vodafone and Telecom NZ, provide up to 2000 SMS messages for NZ$10 per month. Users on these plans send on average 1500 SMS messages every month.
Text messaging has become so popular that advertising agencies and advertisers are now jumping into the text messaging business. Services that provide bulk text message sending are also becoming a popular way for clubs, associations, and advertisers to reach a group of opt-in subscribers quickly.
Research suggests that IP-based mobile messaging will have grown to equal the popularity of SMS in 2013, with nearly 10 trillion messages being sent through each technology.[29][30]
Applications[edit]
Microblogging[edit]
Main article: Microblogging
Of many texting trends, a system known as microblogging has surfaced, which consists of a minituarised blog, inspired mainly by people's tendency to jot down babble and post it. They consist of sites like Twitter and Chinese equivalent Weibo (微博) which are very popular.
Emergency services[edit]
In some countries, text messages can be used to contact emergency services. In the UK, text messages can be used to call emergency services only after registering with the emergency SMS service. This service is primarily aimed at people who, by reason of disability, are unable to make a voice call. It has recently been promoted as a means for walkers and climbers to call[31][32] emergency services from areas where a voice call is not possible due to low signal strength.
In the US, there is a move to require both traditional operators and over-the-top messaging providers to support texting to 911.[33]
Reminders of hospital appointments[edit]
SMS messages are used in some countries as reminders of hospital appointments. Missed outpatient clinic appointments cost the National Health Service (England) more than £600 million ($980 million) a year[34] SMS messages are thought to be more cost effective, swifter to deliver, and more likely to receive a faster response than letters. A recent study by Sims and colleagues (2012) examined the outcomes of 24,709 outpatient appointments scheduled in mental health services in South-East London. The study found that SMS message reminders could reduce the number of missed psychiatric appointments by 25–28%, representing a potential national yearly saving of over £150 million.[35]
Commercial uses[edit]
A multimedia message displayed on a mobile phone
Short codes[edit]
Short codes are special telephone numbers, shorter than full telephone numbers, that can be used to address SMS and MMS messages from mobile phones or fixed phones. There are two types of short codes: dialing and messaging.
Text messaging gateway providers[edit]
SMS gateway providers facilitate the SMS traffic between businesses and mobile subscribers, being mainly responsible for carrying mission-critical messages, SMS for enterprises, content delivery and entertainment services involving SMS, e.g., TV voting. Considering SMS messaging performance and cost, as well as the level of text messaging services, SMS gateway providers can be classified as resellers of the text messaging capability of another provider's SMSC or offering the text messaging capability as an operator of their own SMSC with SS7.[36][37]
SMS messaging gateway providers can provide gateway-to-mobile (Mobile Terminated–MT) services. Some suppliers can also supply mobile-to-gateway (text-in or Mobile Originated/MO services). Many operate text-in services on shortcodes or mobile number ranges, whereas others use lower-cost geographic text-in numbers.[38]
Premium content[edit]
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SMS is widely used for delivering digital content, such as news alerts, financial information, pictures, GIFs, logos and ringtones. Such messages are also known as premium-rated short messages (PSMS).[39] The subscribers are charged extra for receiving this premium content, and the amount is typically divided between the mobile network operator and the value added service provider (VASP), either through revenue share or a fixed transport fee. Services like 82ASK and Any Question Answered have used the PSMS model to enable rapid response to mobile consumers' questions, using on-call teams of experts and researchers.
Premium short messages are increasingly being used for "real-world" services. For example, some vending machines now allow payment by sending a premium-rated short message, so that the cost of the item bought is added to the user's phone bill or subtracted from the user's prepaid credits. Recently, premium messaging companies have come under fire from consumer groups due to a large number of consumers racking up huge phone bills.
A new type of free-premium or hybrid-premium content has emerged with the launch of text-service websites. These sites allow registered users to receive free text messages when items they are interested in go on sale, or when new items are introduced.
An alternative to inbound SMS is based on long numbers (international mobile number format, e.g., +44 7624 805000, or geographic numbers that can handle voice and SMS, e.g., 01133203040[38]), which can be used in place of short codes or premium-rated short messages for SMS reception in several applications, such as TV voting, product promotions, and campaigns. Long numbers are internationally available, as well as enabling businesses to have their own number, rather than short codes, which are usually shared across a lot of brands. Additionally, Long numbers are non-premium inbound numbers.
In business[edit]
The use of text messaging for business purposes has grown significantly during the mid-2000s. As companies seek competitive advantages, many employees turn to new technology, collaborative applications, and real-time messaging such as SMS, instant messaging, and mobile communications. Some practical uses of text messaging include the fuse of SMS for confirming delivery or other tasks, for instant communication between a service provider and a client (e.g., stock broker and investor), and for sending alerts. Several universities have implemented a system of texting students and faculties campus alerts. One such example is Penn State.[40]
As text messaging has proliferated in business, so too have regulations governing its use. One regulation specifically governing the use of text messaging in financial-services firms engaged in stocks, equities, and securities trading is Regulatory Notice 07-59, Supervision of Electronic Communications, December 2007, issued to member firms by the Financial Industry Regulatory Authority. In 07-59, FINRA noted that "electronic communications", "e-mail", and "electronic correspondence" may be used interchangeably and can include such forms of electronic messaging as instant messaging and text messaging.[41] Industry has had to develop new technology to allow companies to archive their employees' text messages.
Security, confidentiality, reliability and speed of SMS are among the most important guarantees industries such as financial services, energy and commodities trading, health care and enterprises demand in their mission-critical procedures. One way to guarantee such a quality of text messaging lies in introducing SLAs (Service Level Agreement), which are common in IT contracts. By providing measurable SLAs, corporations can define reliability parameters and set up a high quality of their services.[42] Just one of many SMS applications that has proven highly popular and successful in the financial-services industry is mobile receipts. In January 2009, Mobile Marketing Association (MMA) published the Mobile Banking Overview for financial institutions in which it discussed the advantages and disadvantages of mobile channel platforms such as Short Message Services (SMS), Mobile Web, Mobile Client Applications, SMS with Mobile Web and Secure SMS.[43]
Mobile interaction services are an alternative way of using SMS in business communications with greater certainty.
Typical business-to-business applications are telematics and Machine-to-Machine, in which two applications automatically communicate with each other. Incident alerts are also common, and staff communications are also another use for B2B scenarios.
Businesses can use SMS for time-critical alerts, updates and reminders, mobile campaigns, content and entertainment applications.
Mobile interaction can also be used for consumer-to-business interactions, such as media voting and competitions, and for consumer-to-consumer interaction, for example, with mobile social networking, chatting and dating.
Online SMS Services[edit]
There is a growing number of websites that allow users to send free SMS messages online. The services are generally provided free of charge.
Some websites provide free SMS on the backing of promoting their premium packages for businesses.[citation needed]
Worldwide use[edit]
Europe[edit]
SMS is used to send "welcome" messages to mobile phones roaming between countries. Here, T-Mobile welcomes a Proximus subscriber to the UK, and BASE welcomes an Orange UK customer to Belgium.
Europe follows next behind Asia in terms of the popularity of the use of SMS. In 2003, an average of 16 billion messages were sent each month. Users in Spain sent a little more than fifty messages per month on average in 2003. In Italy, Germany and the United Kingdom, the figure was around 35–40 SMS messages per month. In each of these countries, the cost of sending an SMS message varies from €0.04–0.23, depending on the payment plan (with many contractual plans including all or a number of texts for free). In the United Kingdom, text messages are charged between £0.05–0.12. Curiously, France has not taken to SMS in the same way, sending just under 20 messages on average per user per month. France has the same GSM technology as other European countries, so the uptake is not hampered by technical restrictions.
In the Republic of Ireland, a total of 1.5 billion messages are sent every quarter, on average 114 messages per person per month.[44] In the United Kingdom over 1 billion text messages are sent every week.[45]
The Eurovision Song Contest organized the first pan-European SMS voting in 2002, as a part of the voting system (there was also a voting over traditional phone lines). In 2005, the Eurovision Song Contest organized the biggest televoting ever (with SMS and phone voting).
During roaming, that is, when a user connects to another network in different country from his own, the prices may be higher, but in July 2009, EU legislation went into effect limiting this price to €0.11.[46]
Finland[edit]
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In addition to SMS voting, a different phenomenon has risen in more mobile-phone-saturated countries. In Finland, some TV channels began "SMS chat", which involved sending short messages to a phone number, and the messages would be shown on TV a while later. Chats are always moderated, which prevents sending harmful material to the channel. The craze soon became popular and evolved into games, at first slow-paced quiz and strategy games. After a while, faster-paced games were designed for television and SMS control. Games tend to involve registering one's nickname and, after that, sending short messages for controlling a character on screen. Messages usually cost 0.05 to 0.86 Euro apiece, and games can require the player to send dozens of messages. In December 2003, a Finnish TV channel, MTV3, put a Santa Claus character on air reading aloud messages sent in by viewers. On 12 March 2004, the first entirely "interactive" TV channel, VIISI, began operation in Finland. That did not last long, as SBS Finland Oy took over the channel and turned it into a music channel named The Voice in November 2004.Also in 2004, Finnair became the first airline in the world to enable passengers to check-in in advance for flights with text messages.[47]
In 2006, the Prime Minister of Finland, Matti Vanhanen, made front-page news when he allegedly broke up with his girlfriend with a text message.
In 2007, the first book written solely in text messages, Viimeiset viestit (Last Messages), was released by Finnish author Hannu Luntiala. It is about a business executive who travels throughout Europe and India.
Mobile-service providers in Finland offer contracts in which one can send 1000 text messages a month for the price of €10.
United States[edit]
In the United States, text messaging is very popular; as reported by CTIA in December 2009, the 286 million US subscribers sent 152.7 billion text messages per month, for an average of 534 messages per subscriber per month.[48] The Pew Research Center found in May 2010 that 72% of U.S. adult cellphone users send and receive text messages.[49]
In the U.S., SMS is often charged both at the sender and at the destination, but, unlike phone calls, it cannot be rejected or dismissed. The reasons for lower uptake than other countries are varied—many users have unlimited "mobile-to-mobile" minutes, high monthly minute allotments, or unlimited service. Moreover, push to talk services offer the instant connectivity of SMS and are typically unlimited. Furthermore, the integration between competing providers and technologies necessary for cross-network text messaging has only been available recently. Some providers originally charged extra to enable use of text, further reducing its usefulness and appeal. In the third quarter of 2006, at least 12 billion text messages crossed AT&T's network, up almost 15 percent from the preceding quarter.
In the United States, while texting is widely popular among the ages of 13–22 years old, it is increasing among adults and business users as well. The age that a child receives his/her first cell phone has also decreased, making text messaging a very popular way of communication for all ages. The number of texts being sent in the United States has gone up over the years as the price has gone down to an average of $0.10 per text sent and received.
In order to convince more customers to include text messaging plans, some major cellphone providers have recently increased the price to send and receive text messages from $.15 to $.20 per message.[50][51] This is over $1,300 per megabyte.[52] Many providers offer unlimited plans, which can result in a lower rate per text given sufficient volume.
Japan[edit]
Japan was among the first countries to adopt short messages widely, with pioneering non-GSM services including J-Phone's SkyMail and NTT Docomo's Short Mail. Japanese adolescents first began text messaging, because it was a cheaper form of communication than the other available forms. Thus, Japanese theorists created the selective interpersonal relationship theory, claiming that mobile phones can change social networks among young people (classified as 13- to 30-year-olds). They theorized this age group had extensive but low-quality relationships with friends, and mobile-phone usage may facilitate improvement in the quality of their relationships. They concluded this age group prefers "selective interpersonal relationships in which they maintain particular, partial, but rich relations, depending on the situation."[53][54] The same studies showed participants rated friendships in which they communicated face-to-face and through text messaging as being more intimate than those in which they communicated solely face-to-face. This indicates participants make new relationships with face-to-face communication at an early stage, but use text messaging to increase their contact later on. It is also interesting to note that as the relationships between participants grew more intimate, the frequency of text messaging also increased.
However, short messaging has been largely rendered obsolete by the prevalence of mobile Internet e-mail, which can be sent to and received from any e-mail address, mobile or otherwise. That said, while usually presented to the user simply as a uniform "mail" service (and most users are unaware of the distinction), the operators may still internally transmit the content as short messages, especially if the destination is on the same network.
China[edit]
Text messaging is popular and cheap in China. About 700 billion messages were sent in 2007. Text message spam is also a problem in China. In 2007, 353.8 billion spam messages were sent, up 93% from the previous year. It is about 12.44 messages per week per person.
It is routine that the People's Republic of China government monitor text messages across the country for illegal content.[55]
Among Chinese migrant workers with little formal education, it is common to refer to SMS manuals when text messaging. These manuals are published as cheap, handy, smaller-than-pocket-size booklets that offer diverse linguistic phrases to utilize as messages.[56]
Philippines[edit]
In 1995, Short Message Service was introduced as a promotional gimmick but soon became very popular. In 1998, Philippine mobile-service providers launched SMS as part of their services, with initial television marketing campaigns targeting hearing-impaired users. The service was initially free with subscriptions, but Filipinos quickly exploited the feature to communicate for free instead of using voice calls, which they would be charged for. After Telcos caught on to this, they soon started charging for SMS. The current rate across networks is 1 peso per SMS (about US$0.023). Though users were now charged for SMS, it remained very cheap, about one-tenth of the price of a voice call. This low price led to about five million Filipinos owning a cell phone by 2001.[57]
Because of the highly social nature of Philippine culture and the affordability of SMS compared to voice calls, SMS usage shot up, and texting quickly became a popular tool for Filipinos to keep in touch with their friends and loved ones. Filipinos used texting not only for social but also for political purposes, as it allowed the Filipinos to express their opinions on current events and political issues.[58] As a result, it became a powerful tool for Filipinos in promoting or denouncing certain issues and was a key factor during the 2001 EDSA II revolution, which overthrew then-President Joseph Estrada, who was eventually found guilty of corruption.
According to 2009 stats, there are about 72 million mobile-service subscriptions (roughly 80% of the Filipino population), with around 1.39 billion SMS messages being sent in the Philippines daily.[59][60] Because of the large amount of text messages being sent by Filipinos, the Philippines became known as the "text capital of the world" during the late 1990s until the early 2000s.
New Zealand[edit]
There are three mobile network companies in New Zealand.
Spark NZ, (formally Telecom NZ), was the first telecommunication company in New Zealand. In 2011, Spark was broken into two companies, with Chorus Ltd taking the landline infrastructure and Spark NZ providing services including over their mobile network.
Vodafone NZ acquired mobile network provider Bellsouth New Zealand in 1998 and has 2.32 million customers as at July 2013[61][62] Vodafone launched the first Text messaging service in 1999[63] and has introduced innovative TXT services like Safe TXT and CallMe[64]
2degrees Mobile Ltd launched in August 2009.
In 2005, around 85% of the adult population had a mobile phone.[65] In general, texting is more popular than making phone calls, as it is viewed as less intrusive and therefore more polite.
Africa[edit]
Text messaging will become a key revenue driver for mobile network operators in Africa over the next couple of years.[66] Today, text messaging is already slowly gaining influence in the African market. One such person used text messaging to spread the word about HIV and AIDS.[67] Also, in September 2009, a multi-country campaign in Africa used text messaging to expose stock-outs of essential medicines at public health facilities and put pressure on governments to address the issue.[68]
Social impact[edit]
The advent of text messaging made possible new forms of interaction that were not possible before. A person may now carry out a conversation with another user without the constraint of being expected to reply within a short amount of time and without needing to set time aside to engage in conversation. Mobile phone users can maintain communication during situations in which a voice call is impractical, impossible, or unacceptable. Texting has provided a venue for participatory culture, allowing viewers to vote in online and TV polls, as well as receive information on the move.[69] Texting can also bring people together and create a sense of community through "Smart Mobs" or "Net War", which create "people power".[57]
Effect on language[edit]
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